Dear Suman Ji, Good Evening ! It was indeed a refreshing course and commendable of you as a mentor in imparting such trainings which should surely uplift our standards in handling crisis situation moving forward. We would surely look forward to you for any guidance and support in near future. Wish you all the success in your efforts always..
Dear Ms Suman Thank you so much for the wonderful workshop. This was an extremely informative, interactive, enjoyable and above all valuable session. I look forward to putting my learnings from this into practice.
Aseem Kapoor, Country Head - Airfreight AS India, Asia Shipping International Transport P Ltd.
Dear Suman Ma’am (Suman Aunty for me still), It was a real pleasure meeting you last Saturday and getting few inputs from you on how to handle claims and those tricky situations in front of the customer… I have grown up in life keeping few idols in minds, one being you on how to handle situations which are beyond our control, in a logical way… Have always looked up to you whenever any claim matter has come up in my professional life so far.. Your knowledge is immense and I feel grateful that I got an opportunity to learn few things from you. The session in our Delhi office was very great and I am sure the teams who attended these sessions learnt quite a many things… I am sure that our teams across India shall benefit from this as and when you go to our other stations. Once again a BIG Thanks to you from my heart and I am happy to hear that you liked the stole… Wishing you a good day and a great week ahead…
Rohit Sehgal, Executive Director, Skyways Air Services